Can't sign in, or keep being asked to
Make sure you're on app.hedgehogchef.com, sign in from the app you actually use, and check your browser keeps cookies for the site. If that doesn't do it, we'll help.
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Steps
- Check the address bar says app.hedgehogchef.com. Old addresses only redirect there, and an app installed from an old address should be removed and installed again from the new one.
- Sign in with the same method and email you used before (see Ways to sign in). A different email is a different account.
- Make sure your browser allows cookies for app.hedgehogchef.com; private browsing or strict blockers can forget you between pages.
- Forgot your password? Use Forgot password? on the sign-in page.
- Still looping? Email support@hedgehogchef.com with your device and browser, and what you see.
On the web, iPhone and Android
iPhone and iPad
Sign in from the Home Screen app itself: Safari and the Home Screen app keep separate sign-ins.
Android
If the installed app and Chrome disagree, sign in inside the installed app.
Signed out after the rename?
When Hedgehog Chef moved to app.hedgehogchef.com, everyone had to sign in once more, and device settings like the theme went back to their defaults. Your kitchen and recipes didn't change.
Spotted something out of date or wrong? Tell us at support@hedgehogchef.com and we'll fix it.