An import didn't work
When an import fails, the message says why and offers a next step. Pasting the recipe's text almost always works.
Last updated
Steps
- Read the message on the import card: it says what went wrong.
- Tap the button it offers: Try again, Check the link, Open the page, or Paste the recipe instead.
- If the site blocks importers or needs you to sign in, open the page, copy the recipe and paste it on the Text tab.
- Still stuck? Tap Report this import on the preview, or send us the link.
Common reasons
- This site turns importers away or That page needs you to sign in: paste the text, or use the bookmarklet on a computer, which sends the page you're looking at.
- No recipe on that page: check it's the recipe page, not a list or a home page.
- A video or post with no written recipe: only what's written in the caption or description can be read, so type it in.
- Today's AI imports are used up: your kitchen has used its 200 for the day. They reset at midnight UTC; pasting text with Fill in by hand still works.
- AI is turned off: photos and pages without recipe data need it. Turn it on in Settings › AI features, or fill the recipe in by hand.
Spotted something out of date or wrong? Tell us at support@hedgehogchef.com and we'll fix it.